T-Mobile Resolution

Our friends at T-Mobile must have known that I was a tad upset, because at about 5 AM, they got around to fixing all the problems that had been created for the cell phone.

With trepidation, at about 8 AM, I checked to see what number my wife's phone was attached to. And to my surprise, it was on her number. And, it worked right.

My phone was still hopelessly locked, and needed to be turned off. Then I thought that I might call back to see what they could do for it. But giving it one more chance, I turned it back on to see what might happen. It booted right up to the correct number and had the internet to boot. All was well.

I have spent the day teaching myself how to run the Blackberry. So this experience has been one of joy to have purchased and brought home the new phone, disappointment when it wasn't set up right, frustration when the service reps couldn't get it right and now puzzlement as I self train. Did I miss any emotions?

My younger son is coming to the lake this weekend, and has promised to compare his knowledge to the small amount I have and perhaps we will both come out smarter.

So with that said, it is off to the lake tomorrow, to spend the holiday in the fishing cabin. It has been several weeks now since we were there last, and the tree pollen is out in full force. That means we will have to clean everything in sight, again. It will be covered with this nasty green powder that makes a soup when wet.

By now it should be about over for the trees, but clean up will be for the next several weeks.

On another note, I went after the scooter this afternoon. The new headlight switch had been installed, making it number three that has been on the bike. It seemed to work normally when I checked it out in the garage tonight. Perhaps that is resolved now.

Retired Rod

T-Mobile

You know how mama told you if you couldn't say something nice, then don't say it at all? Then perhaps I should just tell this story, rather than launch myself into the RANT that I could allow myself to have.

No one wants to read a rant, so calmly I will say that I went over to Sam's Club to purchase some new T-Mobile blackberry phones to replace our 4 year old existing phones. The gal was very helpful and explained all that I needed to do. Convinced me which phones to buy, and sent me home to get Loyce's phone.

After about an hour of programming the phones and working on the computer to renew everything, I went on my way.

Going out to dinner with my son Chris and his family, we played with the new phones. They didn't work. Couldn't make a phone call and they didn't connect to the internet.

To make the story shorter, I have spent the last 4 hours with T-Mobile reps on the phone while they tried to straighten out the many missteps and pot holes created during the day. Oh MY!

I never did get data service, and finally they managed to put both phone's sim cards on one number. This deactivated the sim card in my phone beyond its ability to be corrected. It will take a supervisor daytime employee to fix the whole mess. And they say up to 48 hours for them to have this person straighten it out.

Our old phones don't work, and neither do our new phones. We are locked out of the system entirely. But our bill will now be $25 higher, for the data plan that can't be activated.

Sure hope they can't get to the workings of my wired land line, because they will offline it too given a small chance.

Sam's Club is much cheaper, than other stores and does not fool around with rebates, but charges the amount of money they need right out of the box. For heavens sake, please check that the phones work, before you leave the store. Even if the batteries are too low to do much, call someone!